Boost Productivity & Customer Service with 3CX Pro!
Boost your company’s sales by providing superior customer service, increase staff productivity and reduce call costs with 3CX Pro! 3CX Pro adds advanced call center features, Exchange/LDAP integration, Salesforce, Dynamics, Exact and more CRM support, cross office presence and better reporting to the standard edition.
Advanced Call Features:
Never miss a call! Your customers can hang up and still retain their position in the queue. They’re automatically called back when they reach the top of the queue.
Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls.
Improve customer service by screening calls with the Listen In, Listen In and Whisper and Barge In feature.